Daniel Birch
1 min readMar 30, 2020

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Hi Natasha, glad to hear you enjoyed the article. Affinity mapping is just a technique used to group information together and find themes, so you would use that with your empathy map to understand the themes and go onto create needs statements.

I would maybe use questions and then affinity mapping if I was doing a more targeted user interview or observation that was not working towards the refinement of my personas.

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Daniel Birch
Daniel Birch

Written by Daniel Birch

Entrepreneur, UX agency CEO & 14 years + in design Industry. Specialist in UX, CX, UI and digital design. userxd.co https://www.linkedin.com/in/birchdaniel/

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